Am I eligible to receive the Direct Payment Bonus?

If you were paid outside of the app or hired directly by an Organization you met through GigSmart as a non-W2 employee, you may be eligible to receive a $50 Direct Payment Bonus.

NOTE: The Direct Payment bonus is not eligible for Workers who have received compensation as a W-2 employee. Congratulations on your new role!

You can submit a Direct Payment confirmation request through the Get Gigs app by clicking here on your smart phone.

 To be eligible for the $50 Bonus, you must meet the following requirements:

  • Have an active GigSmart Get Gigs account
  • Have applied to at least one Shift
  • Have support that clearly shows Organization information and evidence of direct payment

Click here on your smart phone to submit a request in the Get Gigs app, or find it by following the directions below:

  1. Open the Get Gigs app on your mobile phone and navigate to the home screen using the home button on the bottom left.  
  2. Scroll down to the "Direct Payments" section and tap the arrow.
  3. Select the "Submit a Direct Payment Request" button to get started.

You must agree to the terms and conditions to proceed. You will be prompted to add the following information:

  • Name of Organization
  • Name of the person who paid you
  • The location where you worked at
  • The date you were paid 
  • Additional comment(s) to support the Direct Payment situation
  • Evidence of payment (ex. Image of Venmo payment) or hire (ex. non-W2 offer letter, pay stub, or direct correspondence with the business outside of the Get Gigs app)


Once you have submitted your request, the Organization has up to 2 business days to approve or reject your request. You can access your pending request at any time in the app's Direct Payments screen. The pending request displays how much time the Organization has left to respond.

When the Organization responds, you will receive a notification that the status of your request has changed. If your claim is approved, the $50 bonus will be available in your Worker Wallet. If your claim is rejected, and you believe it to be an error, you will see an option to contact support in the app, where you can work with GigSmart’s Customer Support Team to discuss your rejected request.

The Direct Payment Bonus is only available to workers who have been directly paid or hired as a non-W2 employee on or after January 1, 2023 and evidence must be submitted within 90 days of the last engagement.