- GigSmart Help Center
- Get Gigs
- Working a Shift Gig
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Get Workers
- General Questions
- Account Setup
- Creating a Shift Gig
- Hiring Shift Gig Workers
- Verified Shift Gig Workers (Background and MVR Checks)
- Managing a Shift Gig
- Canceling a Shift Gig
- Shift Gig Worker Cancellations
- Project Gigs
- Shift Gigs Vs. Full-time / Part-time Positions
- Business Mode Vs. Personal Mode
- Shift Gig Worker Insurance
- One Hour Shift Gig Worker Guarantee
- Gig Worker Ratings and Reviews
- Payment
- Billing
- Reporting
- Security
- Tax Information
- Benefits
- Onfleet Delivery Management & Optimization
-
Get Gigs
- General Questions
- Account Setup
- Completing your Worker Profile
- Security
- Applying to Shift Gigs
- Accepting a Shift Gig
- Working a Shift Gig
- Completing a Shift Gig
- Project Gigs
- Full-Time / Part-Time Positions - GigSmart Job Board
- Shift Gig Insurance
- Payment
- Verification
- Benefits (Health, Dental, Vision and Life Insurance)
- Tax Information
- Delivery Shift Gig
I need to cancel a Shift Gig I accepted. What is your cancellation policy?
Once you have accepted a Shift Gig, you should make every effort to arrive at the Gig site on time.
If circumstances require you to cancel the Shift Gig after you have accepted, it is very important to cancel ASAP to allow the Requester the opportunity to find a replacement.
Before the Shift Start Time, you will receive a Confirmation SMS for the Shift. If you cannot work the Shift, reply “N” to the confirmation message to cancel yourself off of the Shift or you can cancel in the app at any time.
We expect all of our workers to be reliable, communicate efficiently, and deliver excellent quality work as part of their use of the Get Gigs app.
For more information, visit our Worker Cancellation Policy page.