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Get Workers: General Questions
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Get Workers: Business Mode Vs. Personal Mode
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Get Workers: Your Account & Security
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Get Workers: Creating, Managing, & Cancelling Gigs
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Get Workers: Worker FAQs
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Get Workers: Payment, Billing, Taxes & Reporting
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Get Workers: Shift Gigs vs. Full/Part-Time Positions
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Get Gigs: General Questions
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Get Gigs: Your Account & Security
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Get Gigs: Setting Up Your Profile
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Get Gigs: Finding, Applying to, & Working Gigs & Job Board
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Get Gigs: Insurance & Verification
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Get Gigs: Payment & Tax Information
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Get Gigs: Shift Gigs vs. Full/Part-Time Positions
I need to cancel a Gig I accepted. What is your cancellation policy?
Once you have accepted a Gig, you should make every effort to arrive at the Gig site on time.
If circumstances require you to cancel the Gig after you have accepted, it is very important to cancel ASAP to allow the Requester the opportunity to find a replacement.
We expect all of our Workers to be reliable, communicate efficiently, and deliver excellent quality work as part of their use of the Get Gigs app.
To help keep Workers accountable by reducing cancellations and no-shows, GigSmart utilizes a Warning Point System. Negative experiences can result in receiving warning points which can lead to removal from scheduled Gigs, restrictions from applying for future Gigs, and potential removal from the platform.
For more information on our Warning Point system, visit our Worker Cancellation Policy page.