I need to cancel a Shift Gig I accepted. What is your cancellation policy?

Once you have accepted a Shift Gig, you should make every effort to arrive at the Gig site on time.

If circumstances require you to cancel the Shift Gig after you have accepted, it is very important to cancel ASAP to allow the Requester the opportunity to find a replacement.

Before the Shift Start Time, you will receive a Confirmation SMS for the Shift. If you cannot work the Shift, reply “N” to the confirmation message to cancel yourself off of the Shift or you can cancel in the app at any time.

We expect all of our workers to be reliable, communicate efficiently, and deliver excellent quality work as part of their use of the Get Gigs app.

For more information, visit our Worker Cancellation Policy page.