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How will I know if my Shift Worker Goodwill Policy claim is accepted or not?

Our Support Team is here to help.

In order to process your claim, a member of our Support team will need to speak with you. 

After we gather all of the information about your situation, we will make a decision regarding the status of your refund. You will be notified by email of an acceptance or denial. The entire process should take no more than 5 business days.

Please note: The shift worker Goodwill Policy is only available for workers hired to complete shifts; it is not available on full/part-time positions or workers hired on Projects.