- GigSmart Help Center
- Get Workers
- Worker Cancellations
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Get Workers
- General Questions
- Security
- Account Setup
- Business Mode Vs. Personal Mode
- Creating a Shift Gig
- Hiring Workers
- Managing a Shift Gig
- Canceling a Shift Gig
- Verified Workers (Background and MVR Checks)
- Worker Insurance
- Worker Cancellations
- Worker Ratings and Reviews
- One Hour Worker Guarantee
- Payment
- Billing
- Tax Information
- Reporting
- Shift Gigs Vs. Full-time / Part-time Positions
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Get Gigs
- General Questions
- Account Setup
- Security
- Completing your Worker Profile
- Applying to Shift Gigs
- Accepting a Shift Gig
- Working a Shift Gig
- Post Shift Gig
- Worker Insurance
- Verification
- Worker Benefits (Health, Dental, Vision and Life Insurance)
- Full-Time / Part-Time Positions - GigSmart Job Board
- Payment
- Tax Information
What happens when a Worker cancels after accepting a Gig?
GigSmart helps keep your Workers accountable.
Once a Worker has accepted a Gig, they should make every effort to arrive at the Gig site on time. If circumstances require them to cancel the Gig after they have accepted, they are expected to cancel at the earliest possible time to allow you the opportunity to find a replacement.
To help keep Workers accountable by reducing cancellations and no-shows, GigSmart utilizes a Warning Point System. Negative experiences result in receiving warning points which can lead to removal from scheduled Gigs, restrictions from applying for future Gigs, and potential removal from the platform.
For more information on our Warning Point system, visit our Worker Cancellation Policy page.