- GigSmart Help Center
- Get Workers
- Shift Gig Worker Cancellations
-
Get Workers
- General Questions
- Account Setup
- Creating a Shift Gig
- Hiring Shift Gig Workers
- Verified Shift Gig Workers (Background and MVR Checks)
- Managing a Shift Gig
- Canceling a Shift Gig
- Shift Gig Worker Cancellations
- Project Gigs
- Shift Gigs Vs. Full-time / Part-time Positions
- Business Mode Vs. Personal Mode
- Shift Gig Worker Insurance
- One Hour Shift Gig Worker Guarantee
- Gig Worker Ratings and Reviews
- Payment
- Billing
- Reporting
- Security
- Tax Information
-
Get Gigs
- General Questions
- Account Setup
- Completing your Worker Profile
- Security
- Applying to Shift Gigs
- Accepting a Shift Gig
- Working a Shift Gig
- Completing a Shift Gig
- Project Gigs
- Full-Time / Part-Time Positions - GigSmart Job Board
- Shift Gig Insurance
- Payment
- Verification
- Benefits (Health, Dental, Vision and Life Insurance)
- Tax Information
What happens when a worker cancels after accepting a Shift Gig?
GigSmart helps keep your workers accountable.
Once a worker has accepted a Shift Gig, they should make every effort to arrive at the Shift Gig site on time. If circumstances require them to cancel the Shift Gig after they have accepted, they are expected to cancel at the earliest possible time to allow you the opportunity to find a replacement.
To help keep workers accountable by reducing cancellations and no-shows, GigSmart utilizes a Warning Point System. Negative experiences result in receiving warning points which can lead to removal from scheduled Shift Gigs, restrictions from applying for future Gigs, and potential removal from the platform.
For more information on our Warning Point system, visit our worker Cancellation Policy page.