Why are there multiple transactions on my card for the same Gig?

You will see multiple transactions for the same Gig if:

  • If you add a large sum in the form of additional payment
  • If you extend the time of the gig beyond the pre-auth that was ran when the gig was created
  • Hire an additional Worker (more than initially anticipated)
  • If you have anymore questions about why you’re seeing multiple transactions, please contact us at 720-828-7720 or email us at support@gigsmart.com

Learn more about in-app reporting here.