Does GigSmart verify reviews?
GigSmart does not verify individual reviews. Only users who have completed a Shift together are able to leave a review for one another, which ensures every rating reflects a real work experience on the platform.
How Reviews Work
After each completed Shift, both the business and the worker have the opportunity to rate their experience. These ratings feed into overall performance scores that help build trust and transparency across the GigSmart community.
Why We Display Aggregate Ratings
For privacy and security reasons, GigSmart shows aggregate ratings rather than individual reviews. This approach:
- Protects user privacy by keeping specific feedback confidential
- Maintains platform security and reduces potential for disputes or conflicts
- Ensures fair representation by showing overall performance trends rather than isolated incidents
- Builds community trust through balanced feedback from actual Shifts
Individual reviews aren't publicly displayed, but the aggregate rating you see is built from real completed Shifts and offers meaningful insight into reliability and work quality.
Building Your Reputation
Consistently delivering great experiences benefits both workers and businesses. Since your overall rating is built entirely from feedback on completed Shifts, every Shift is an opportunity to strengthen your reputation on the platform.