- GigSmart Help Center
- Get Workers
- One Hour Shift Gig Worker Guarantee
-
Get Workers
- General Questions
- Account Setup
- Creating a Shift Gig
- Hiring Shift Gig Workers
- Verified Shift Gig Workers (Background and MVR Checks)
- Managing a Shift Gig
- Canceling a Shift Gig
- Shift Gig Worker Cancellations
- Project Gigs
- Shift Gigs Vs. Full-time / Part-time Positions
- Business Mode Vs. Personal Mode
- Shift Gig Worker Insurance
- One Hour Shift Gig Worker Guarantee
- Gig Worker Ratings and Reviews
- Payment
- Billing
- Reporting
- Security
- Tax Information
- Benefits
- Onfleet Delivery Management & Optimization
-
Get Gigs
- General Questions
- Account Setup
- Completing your Worker Profile
- Security
- Applying to Shift Gigs
- Accepting a Shift Gig
- Working a Shift Gig
- Completing a Shift Gig
- Project Gigs
- Full-Time / Part-Time Positions - GigSmart Job Board
- Shift Gig Insurance
- Payment
- Verification
- Benefits (Health, Dental, Vision and Life Insurance)
- Tax Information
- Delivery Shift Gig
How will I know if my One Hour Worker Guarantee claim is accepted or not?
Our Staffing Support Team is here to help.
In order to process your claim, a member of our Staffing Support team will need to speak with you.
After we gather all of the information about your situation, we will make a decision regarding the status of your refund. You will be notified by email of an acceptance or denial. The entire process should take no more than 5 business days.
Please note: The One Hour Worker Guarantee is only available for workers hired to complete Shift Gigs, it is not available on Full/Part-Time Positions or workers hired on Project Gigs.