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Support Hours

Worker Support Team:

We're available via email support Monday - Friday from 9:00am - 7:00pm Eastern Time (ET)

Email: support@gigsmart.com 

Business Support Team:

We're available via email and phone support during the hours listed below

  • Monday - Friday: 8:00am - 7:00pm Eastern Time (ET)
  • Saturday - Sunday: 8:00am - 6:00pm Easterm Time (ET)

Email: customers@gigsmart.com

Phone: 720-828-7720

Homeowner Support Team:

We're available via email support Monday - Friday from 9:00am - 7:00pm Eastern Time (ET)

Email: support@gigsmart.com

Need answers fast? FAQs below.

Workers:

  • Why is my background check taking so long or has not run yet?
  • I am seeing a duplicate SSN error when applying to Shifts? What now?
  • Why am I not getting hired?

Businesses:

  • How does Smart Hire work?
  • What if I need to cancel my shift?
  • What if a worker doesn't show up?

Homeowners:

  • How do projects work?
  • How do I unlock a project?
  • How much do projects cost?