How does Smart Hire work with Worker Groups?

Workers you have added to your Worker Groups will have a higher chance of being selected by Smart Hire over workers who are not in your Worker Groups.

If you choose to enable Smart Hire for your Shift or Shift Gig, and you have added workers to any Worker Groups (except blocked workers), these workers will have a much higher chance of being selected to work your Shift, assuming there are still open slots that need to be filled prior to your Shift's start time.